Dear Catster reader,
Almost two years ago, we invested numerous resources and rebuilt the Catster community. With new hardware, software and personnel, we did our best to satisfy the many users who shared their thoughts, pictures, questions, and love for and of their pets with us and friends. It was a thriving community with many users. We hoped, however, there would be more like you.
Times and habits have changed and we are sad to announce that the Catster community will be closing down on July 20, 2019.
Catster magazine, www.catster.com and the associated social media sites are NOT shutting down. We encourage you to continue reading the content found in the pages of the magazine and the web sites, commenting through the mechanisms provided and sharing your ideas and comments with us and your fellow readers.
Instructions for accessing pet profiles were shared with everyone in 2017. The instructions can be found elsewhere within the forum. AFTER JULY 20TH, YOU WILL NOT BE ABLE TO ACCESS THIS CONTENT. And, effective immediately, we are no longer able to answer questions about the community.
Thank you for your support and we look forward to serving you through our magazine and website.
Has anybody tried using PetCare pet insurance?
First they messed up Mysty's insurance coverage by telling mommy there was no waiting period. Then they lost paperwork over and over. Mommy called to try and solve these problems, and got nowhere!
Last time she was told to fax in the "missing" paperwork, and after our vet did that, the company called and said they were reviewing our case. Then after waiting and waiting mommy called only to discover that the paperwork is lost again.
The people she talked to today said that it didn't matter that it was lost because they didn't cover Cleo's medicine (which they have before), and that they didn't cover rabies shots-which they did before. (strange how they didn't have paperwork, but they knew what was on the bills). When mommy pointed that out- she got snapped at and told next time read the updated policy because things change. She doesn't know what to do! She pays out good money, and it seems like it has been for nothing!