Dear Catster reader,

Almost two years ago, we invested numerous resources and rebuilt the Catster community. With new hardware, software and personnel, we did our best to satisfy the many users who shared their thoughts, pictures, questions, and love for and of their pets with us and friends. It was a thriving community with many users. We hoped, however, there would be more like you.

Times and habits have changed and we are sad to announce that the Catster community will be closing down on July 20, 2019.

Catster magazine, www.catster.com and the associated social media sites are NOT shutting down. We encourage you to continue reading the content found in the pages of the magazine and the web sites, commenting through the mechanisms provided and sharing your ideas and comments with us and your fellow readers.

Instructions for accessing pet profiles were shared with everyone in 2017. The instructions can be found elsewhere within the forum. AFTER JULY 20TH, YOU WILL NOT BE ABLE TO ACCESS THIS CONTENT. And, effective immediately, we are no longer able to answer questions about the community.

Thank you for your support and we look forward to serving you through our magazine and website.

Cheers,
Catster






Help, problems with Catster

Svetlana SSvetlana S Fort LeeMember Posts: 10
I need some help with catster please! I have two problems :( 1: "NOTE! You have yet to add this cat's first picture. You can edit any profile info, but until there is a photo added, this cat will not have a page." Well, I have already uploaded three photos of the first of my three cats, but it's not showing up in that 'main' box! 2: "You Have No Cats In Your Corral. When viewing cats 'Add to your Corral' saves that cat to this virtual corral where you can always find them." But I already added three cats' infos and everything! Just the main photos are missing. 3: I'm not a guest, I'm a registered user! ^ Those are the three problems I'm having. I hope someone can help. Thanks...

Comments

  • Deb O'NeillDeb O'Neill PerkasieMember Posts: 8,659
    edited 30 May, 2006
    I'm not sure what is wrong. At the bottom of the page, click on "contact catster". This should take you to where you can ask HQ about it. Good luck!
  • Jessica HohenseeJessica Hohensee St. Louis / St. CharlesMember Posts: 3,931
    edited 30 May, 2006
    Hey cats! Just wanted to pop in and drop you a line letting you know of the appropriate use of the "notify" option. Only notify a post if you think it is rude, offensive, or inappropriate. When you notify a post someone (or yourself) have made in the forums, it immediately pulls it from public view and puts it in a queue for moderators and HQ to review and discuss what further action can be taken. Now sometimes cats (and pups, too!) mistakenly think it is a way to contact HQ or a mod, or even the post's author. This is not the case. If you wish to contact HQ directly, there will be a link at the bottom of EVERY page on catster and dogster labeled "contact dogster" or "contact catster". That will bring you to a form you can fill out with your questions or concerns and it will send an email first class directly to HQ. I just wanted to clear up the confusion! To reiterate, please ONLY use the "notify" feature on posts that you think are offensive, rude, or inappropriate! :)
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